Returns & Exchanges
At Home, we want you to be completely satisfied with your purchase. If a product doesn't meet your expectations, we offer a hassle-free 30-day return policy for most items in their original condition.
Initiate Your Request
Log into your account and select the order containing the item you wish to return to receive a Return Authorization number.
Pack Your Items
Carefully place the item in its original packaging, ensuring all tags, manuals, and accessories are included to qualify for a full refund.
Ship the Package
Affix the prepaid shipping label provided in your email to the outside of the box and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing