Returns & Exchanges

At Home, we want you to be completely satisfied with your purchase. If a product doesn't meet your expectations, we offer a hassle-free 30-day return policy for most items in their original condition.

1

Initiate Your Request

Log into your account and select the order containing the item you wish to return to receive a Return Authorization number.

2

Pack Your Items

Carefully place the item in its original packaging, ensuring all tags, manuals, and accessories are included to qualify for a full refund.

3

Ship the Package

Affix the prepaid shipping label provided in your email to the outside of the box and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned goods, we will process your refund to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing